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Post by account_disabled on Dec 25, 2023 3:09:45 GMT -3
Collection and management POSTED ONJANUARY AuthorMaelys Cardon illustration article Online reviews benefits collection and management ONLINE REVIEWS E-REPUTATION MANAGEMENT CUSTOMER SATISFACTION Before making the purchase everyone has the reflex to find out about the company concerned and analyze the reviews posted about it. This is a completely legitimate reaction as a customer. or service in return for a sum of money paid. This act as trivial as it may seem implies a form of commitment on the part of the customer. However when a person makes a commitment they want to Email Marketing List ensure that they make the right choice so as not to be disappointed. And that’s understandable To inspire confidence in your Internet users and thus enhance the customer experience collecting online reviews provides significant added value to increase the credibility of your business. Preparing and collecting online reviews Your customer reviews are like your reflection in a mirror. This is the appearance of your business that gives a first impression to those few thousand Internet users who visit your website. But before you can attract your customers with feedback you need to understand how to go about collecting customer reviews . Segment your customers and adapt your questionnaires Your customers are unique individuals. You certainly have.
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